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Gofer User Application
Discover the Full Suite of Features in the Gofer User App
Home Page
The user app’s home page shows a map with a popup to choose pick-up and drop-off locations. Below the popup, there’s a "Go" button and an option to "add stops." Once users confirm their locations, they can move to the next step. If they want to add more stops, they can include them. The three dots above take them to the next stage.
Setup Location
Users set their pickup and drop-off points easily by entering addresses, selecting locations on a map, or using saved spots like home or work. This makes the booking process faster, helping users confirm their travel details quickly and ensuring drivers go to the right places.
Select Vehicle Type
Users have the flexibility to choose the vehicle type that best suits their journey, whether it's a car, SUV, minivan, or sedan, based on availability. By considering factors such as the number of passengers, comfort level, and budget, users can select the ride that fits their specific situation. This flexibility enhances the overall ride experience.
Ride Request
Once a request is made, the Uber clone app scans for nearby drivers and delivers live updates on their status and estimated arrival time. This feature enhances the booking experience, making it faster and more seamless for users to arrange transportation.
Hassle-Free Way for Users to Schedule Taxi Rides Through Your Platform
Surge Pricing Page
This page lets users know when fares are higher due to increased demand. If you request a ride in a busy area or at a peak time, users will see the surge multiplier and the estimated fare. Users can either accept the higher fare and proceed or wait for a less busy time. This feature keeps you informed about price changes.
Payment Options
This feature in the user app lets users choose how they want to pay, including options like cash, credit or debit cards, and wallets. This gives users the flexibility to pick the payment method that is easiest and safest for them.
Enroute Option
The user app offers diverse payment options, giving users the freedom to complete transactions using cash, credit or debit cards, or their digital wallets. By accommodating various preferences, the app ensures a seamless and secure payment experience tailored to individual needs.
Ride Sharing
With this feature, users request a ride shared with others travelling in the same direction. They just enter their pickup and drop-off points to see available ride options, which helps save money and is better for the environment. It also makes commuting more social by connecting riders heading the same way.
Hassle-Free Way for Users to Schedule Taxi Rides Through Your Platform
Job Cancellation Request
Users can cancel a booked ride easily before the driver reaches them, using an option available on their trip details screen. If they proceed with cancellation, the app may ask for a reason and inform them about any related fees. A charge may apply if the cancellation occurs beyond a set time limit defined by the app.
Cancellation Fee
If a ride is canceled within a certain time, users will be shown the cancellation fee that will be charged to their account. This alert before cancellation helps make the process clear and fair for everyone.
Past and Upcoming Jobs
The Past and Upcoming Jobs feature in the user app lets service providers easily see their scheduled tasks. It shows important details like job status, pickup and drop-off locations, and any special instructions from users, making sure providers have all the info they need in one place.
Rating and review
This feature in the user app lets passengers rate their ride with stars and provide feedback on the driver and service quality. After each trip, users share their thoughts, supporting to keep the service high quality.
Hassle-Free Way for Users to Schedule Taxi Rides Through Your Platform
Gofer Driver Application
Navigate the Essential Features of the Gofer-Driver App
Driver Registration
Through this feature, drivers submit essential details such as their name, contact information, vehicle specifics, and required documents (e.g., driver's license and insurance). It verifies their registration and ensures they meet the criteria to access the app's services.
Option To Accept
Once a rider places a request, the driver receives an instant notification with all the relevant details such as pickup location, estimated fare, trip distance, and ride type. The driver then has a limited time to decide whether to accept or decline the ride.
Heatmap
The Heatmap feature in the driver app provides a visual guide to areas with a high volume of ride requests. By displaying colour-coded zones, it allows drivers to easily pinpoint locations where demand is strongest. This feature enables drivers to make smarter route decisions, improving efficiency and boosting their earnings by positioning themselves where rides are most likely.
Enroute Option
This feature informs the user that the driver is heading to the pickup location after accepting the job. It provides real-time updates on the driver's location, ensuring clear communication and transparency between the driver and the user, keeping both parties informed throughout the trip.
Enhance Provider Engagement for Efficient Bookings with Gofer.
Ridesharing Option
This feature enables users to carpool with others travelling in the same direction, offering a cost-effective and sustainable alternative. By sharing rides, passengers can save money, while drivers earn more by picking up several passengers on the way.
Fare Breakdown
The fare Breakdown option shows how the total fare for a trip is worked out, including the base fare, distance charges, service fee, collectable cash, and provider earnings. It empowers drivers with clarity on their trip earnings and promotes transparency for users.
Additional fees
This feature gives drivers the ability to add extra charges for tolls or unexpected costs that arise during a trip. It covers fees that weren’t part of the original fare, ensuring that drivers are fairly compensated for additional expenses while maintaining transparency for both parties.
Completed Jobs
The completed jobs feature displays a detailed record of all the trips or tasks a driver finishes. It includes vital information such as trip duration, fare details, pickup and drop-off locations, and user ratings. This section helps drivers track their work history, review earnings, and assess performance over time.
Enhance Provider Engagement for Efficient Bookings with Gofer.
Total Earnings
This feature in the driver's app shows their total earnings for a chosen period, like daily, weekly, or monthly. It helps drivers see how much they’ve earned, track their progress, and set goals for their income.
Rate Your Job
This feature allows drivers to share feedback after completing a trip. They can rate their experience from 1 to 5 and provide comments about the user or any issues encountered along the way. By collecting these insights, the service can continually refine and improve the overall experience.
Gofer Company Application
Discover the Comprehensive Features of the Company Application
Manage Provider
With the Manage Provider feature, the company can quickly onboard new providers by submitting the necessary details and license documentation. This functionality not only eases the provider registration process but also supports workforce growth. By ensuring that only certified providers are added, it plays a key role in maintaining the platform’s quality and operational efficiency.
Heatmap
The heat map helps the company owner see where demand is highest, so they can focus on improving productivity in those areas. By choosing a specific time period, the company can view demand trends for that location during that time. This information helps optimize operations and boost performance in key areas.
Manage Request
The Manage Job Request feature empowers company owners with a centralized dashboard to track and manage all incoming booking requests. It provides essential details, including the user’s name, request date, payment status, and rider information, enabling admins to efficiently monitor and stay informed about ongoing requests.
Manage Jobs Detail
The "Manage Job Request" feature gives company owners a simple dashboard to view and manage all incoming booking requests. It shows important details like the user's name, request date, payment status, and rider information, helping admins keep track of all active requests.
Drive Higher Sales for Companies Seamlessly With Your Platform.
Manual Booking
The company allows users to book services manually through calls or offline channels by sharing their pickup and drop-off locations. Alternatively, they can utilize the ‘auto-assign provider’ feature for automatic driver matching or choose to book drivers directly.
Trip Details
The trip details page provides admins with essential data on every trip made via the platform. It showcases crucial elements, including the trip ID, names of the user and provider, admin earnings, and the real-time status of the trip.
Manage Owe Amount
The Manage Owe Amount feature provides an overview of the outstanding balances owed by providers. It includes essential details like provider ID, first name, job IDs, total amount, and the remaining balance to be paid. This feature simplifies tracking, allowing the admin to efficiently monitor and manage what the company is owed.
Manage Providers Payouts
This feature allows the company to distribute the provider’s fare efficiently. Companies can use the managed Providers' payout system to send fares to the appropriate providers on a daily or weekly basis, based on their names and the amounts owed. The panel displays a list of providers, along with their payout status, for easy tracking.
Rating
This feature allows the company to view ratings and reviews from users and providers, ranging from 1 to 5. It shows the names of the provider and user, the vehicle name, and the ratings and comments given by both sides.
Drive Higher Sales for Companies Seamlessly With Your Platform.
Gofer Admin Panel
Navigate Through the Key Features of Gofer’s Admin Application
Manage Driver
The Manage Providers feature offers a centralized dashboard for overseeing all registered providers and adding new ones to the platform seamlessly. This tool gives admins access to provider details, such as contact information, assigned vehicle, and operational status. Admins can also onboard new providers by entering essential data like name, license credentials, and account information, ensuring an organized and efficient provider management experience.
Manage Company
This feature streamlines company onboarding for admins, enabling them to efficiently add new businesses and access a detailed view of existing ones, including provider info, email, and status. Admins can quickly enter and verify key information such as business details and legal documents. Once a company is onboarded, admins receive commissions on any bookings processed through that company’s dashboard.
Manage Request
The admin can easily track user requests using the Manage Requests option. It shows important details like the user's name, request date, status, amount, payment method, and payment status.
Manual Booking
Admins can book services on behalf of customers who contact them via phone or in person. They can give the pick-up and drop-off locations and utilize the auto-assign feature to automatically match nearby drivers. Alternatively, they can choose a specific driver by manually entering their name.
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Geo-Fencing
Geo-fencing allows you to define specific service areas for your drivers. Once a zone is set by the admin, drivers are limited to operating within it. If they exceed the boundaries, the platform will notify them to return. This focused approach helps optimize the performance and reach of your taxi services.
Heat Map
The heat map helps the admin pinpoint high-demand areas, allowing them to focus efforts on boosting productivity in these regions. By setting a specific time frame, the admin can view demand patterns for that location during the selected period. This valuable insight enables the admin to streamline operations and enhance performance in targeted areas.
Manage Vehicle Type
Admins have complete control over managing the vehicles on the platform, including overseeing details such as the vehicle's name, model, type, status, and associated documents. In the Manage Vehicle section, they can easily add new vehicles or update existing ones, keeping all vehicle information accurate without changing other platform details.
Manage Fare
The Manage Fare feature empowers the admin to customize fare structures by adjusting location, vehicle type, base fare, minimum fare, and charges per minute and kilometers. Additionally, they can set dynamic pricing for peak and night hours, update commission rates, and turn on the multi-stop option with extra fees for additional stops.
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Manage Jobs Details
Detailed information about active and canceled jobs is available to the admin, including provider and user names, earnings, and pickup/drop-off locations. This allows tracking of job progress, managing cancellations, and ensuring smooth platform operation. For canceled jobs, the admin can also view job details and the reasons for cancellation.
Manage Company Payouts
The admin can streamline company payouts through this feature. By reviewing the company name and payout amount, the admin can initiate the transfer with the Make Payout option. This ensures efficient tracking of pending payouts, both daily and weekly, while maintaining precise records for smooth business operations.
Manage Owe Amount
The admin monitors outstanding balances from drivers or companies through the Manage Owe Amount section. This section displays essential details, such as provider ID, first name, job IDs, the total amount owed, payments made, and the remaining balance. This feature streamlines the tracking of financial transactions across the platform.
Manage Driver Payouts
Admins can streamline the payout process with this feature, gaining quick access to comprehensive details for each service provider. It displays essential information such as the provider's ID/name and payout amount, enabling admins to efficiently process payments through the Make Payout option with minimal effort.
Minimize Traditional Tasks, Supercharge Your Operations!!
Manage Ratings
The Manage Rating section provides admins with a comprehensive overview of feedback from users and providers. It includes key details such as the job date, provider's and user's names, vehicle and company information, along with the associated ratings and comments.
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